Frequently Asked Questions by Bulk Buyers
What is the minimum bulk order quantity?
The minimum order is determined based on the product type in cartons. For information on minimum orders and tiered pricing, please contact the sales department.
How are prices announced?
Due to fluctuations in raw material markets, the price list is announced daily through the sales department and WhatsApp.
Is there a greater discount for larger order volumes?
Yes; Versan's pricing is tiered, and the higher the order volume, the lower the price per unit. Details of the tariff will be provided by the sales expert.
What are the payment terms? Is there an option for deferred payment?
Initial orders are paid in cash. For long-term partners and customers with a history of continuous purchases, negotiated payment terms can be considered.
Do you send product samples before bulk purchase?
Yes; for bulk customers, there is an option to send samples for quality testing. Just inform the sales department of your request.
Is it possible to visit the factory before signing a contract?
Yes; Versan welcomes visits from wholesalers and business partners to the production line. Visits are arranged in advance with the sales department.
How is shipping to cities done?
Bulk orders are shipped nationwide via freight. Shipping coordination is handled by the sales department.
Who bears the shipping costs?
Shipping costs are typically borne by the buyer based on market norms as freight collect. Special shipping conditions can be negotiated for large orders.
What is the preparation and shipping time for orders?
Orders in stock are usually loaded within 1 to 3 working days. For production orders or custom labels, the timeline will be communicated at the time of order placement.
What happens if the shipment is damaged during transport?
Versan's cardboard packaging is designed for land transport. If damage is observed upon delivery, please inform the sales department with documentation within 24 hours for review and follow-up.
What is the difference between Glue 123 and regular glues?
Glue 123 is a two-component system that achieves full bonding in seconds, eliminating the need for clamping and pressing; thus, it increases work speed in cabinet making and wood industries.
What applications is Versan silicone adhesive suitable for?
For sealing and caulking glass, aluminum, facades, sanitary facilities, and installations. This product is resistant to moisture, heat, and UV rays.
What is the shelf life of the products?
Under standard storage conditions, Versan products have a desirable shelf life. The production and expiration dates are printed on the packaging of each product.
What are the proper storage conditions for products in the warehouse?
Products should be stored in a dry, cool space, away from direct sunlight and heat sources to maintain their quality.
Is the quality of products consistent across different orders?
Yes; all production batches of Versan are subjected to factory quality control to ensure consistent order quality.
Are Versan products domestically produced?
Yes; all Versan products are 100% domestically produced in the Versan factory with over three decades of experience.
Is there an option for custom packaging or labeling?
Yes; for bulk and export orders, custom label printing and packaging options are available. Please inquire about the minimum order quantity from the sales department.
What are the export collaboration conditions?
Versan collaborates with traders and distributors in regional markets. To receive the conditions, proforma, and technical specifications, please register your export collaboration request.
Is it possible to obtain a sales agency for Versan?
Yes; Versan accepts representatives for cities and provinces that do not have an active representative. Obtain the conditions for obtaining representation from the sales department.
How can we contact the sales department?
Through phone calls, WhatsApp messages, or the price inquiry form on this website. Each bulk customer has a dedicated sales expert who will assist you from inquiry to delivery.